Gardeners Soho Cookie Policy

This Cookie Policy explains how Gardeners Soho uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have to control their use. By continuing to browse our site after being presented with a cookie notice, you agree to the use of cookies as described in this policy.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites function properly, to improve performance, and to provide information to website owners. Cookies can be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device for a set period or until you delete them.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the basic operation of the Gardeners Soho website. They enable core features such as page navigation, secure areas of the site, and access to forms or booking tools. Without these cookies, certain services you request cannot be provided, and the site may not function correctly. These cookies do not gather information for marketing purposes or track your browsing on other websites.

Analytics Cookies

Analytics cookies help us understand how visitors use our website and allow us to monitor performance. They collect information such as which pages are visited most often, how long visitors stay on a page, and whether they encounter error messages. The data is aggregated and does not directly identify individual users. We use this information to improve the structure, content, and usability of the site, ensuring that Gardeners Soho continues to offer a smooth and relevant online experience.

Marketing Cookies

Marketing cookies are used to personalise content and measure the effectiveness of our promotional activities. They may help us understand which services or offers are of interest to you based on your interactions with the website. These cookies can also be used to limit the number of times you see a particular advertisement and to help tailor messaging so that it is more relevant to your preferences.

Performance Monitoring and Improvement

Performance monitoring is a key purpose for which we use analytics and certain marketing cookies. By analysing page load times, navigation paths, and interactions with different features, we can identify technical issues, improve response times, and refine the overall user journey. This ongoing monitoring enables Gardeners Soho to maintain a reliable website, optimise content, and make informed decisions about new features and services.

Third Party Cookies

Some cookies on the Gardeners Soho website may be placed by third party service providers. These providers may supply analytics tools or assist with marketing and performance measurement. Third party cookies operate according to the privacy and cookie practices of those providers. We aim to work only with trusted partners and to limit the scope of information that is shared.

Your Cookie Choices and Control

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings, including blocking or deleting cookies. You can usually set your browser to accept or reject all cookies, or to prompt you each time a cookie is offered. Please note that if you disable essential cookies, certain parts of the Gardeners Soho website may not function properly, and your overall experience may be affected.

You can also adjust your preferences for non essential cookies, such as analytics and marketing cookies, where a consent banner or settings panel is provided on our site. Your choices may need to be renewed if you clear cookies or use a different device or browser.

Retention of Cookie Data

Cookies are stored for varying periods depending on their purpose. Session cookies are removed when you close your browser, while persistent cookies remain for a longer, defined duration. We seek to retain cookie data only for as long as it is necessary to achieve the purposes outlined in this policy, particularly for performance monitoring, analytics, and service improvements.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any changes will be posted on this page, and the revised policy will apply from the date it is published. We encourage you to review this policy periodically to stay informed about how Gardeners Soho uses cookies and how you can manage your preferences.